Privacy Policy

Information We Collect

Information You Provide to Us

Account and Registration Information

When you create an account or register for our Services, we may collect your name, email address, and other contact information you provide.

Payment Information

If you make a purchase, your payment information is collected and processed by our third-party payment processors. We do not store your complete credit card or payment details on our servers.

Communications

We collect information when you communicate with us, participate in our community, submit support requests, or provide feedback.

Content You Create

When you participate in our community or training programs, we may collect content you post, comments, questions, and other materials you share.

Usage Preferences

We may collect preferences and settings you configure within our Services.

Room Scan Data

If you use our room scanning application, we collect the measurements it produces: the dimensions and positions of walls, doors, windows, and openings, and the dimensions and positions of built-in features it detects, such as cabinetry, countertops, and appliances. This information describes the physical layout of the space you scan. It does not identify you.

Information Collected Automatically

Usage Data

We may collect information about how you access and use our Services, including pages visited, features used, and actions taken.

Device Information

We may collect information about the device you use to access our Services, including browser type, operating system, and device identifiers.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information, maintain your session, and improve your experience. You can control cookies through your browser settings.

Information We Do NOT Collect

• We do NOT sell your personal information
• We do NOT collect information from children under 16
• We do NOT store photographs or video from our room scanning application. The camera is used to measure the room, and the imagery is not recorded or transmitted
• We do NOT require an account, email address, or password to use the room scanning application
• We do NOT collect analytics, advertising identifiers, or device identifiers in the room scanning application, and we do not track you across other apps or websites

Your Design Work

Projects and sheets you create in our design studio are stored in our database so you can come back to them. We do not open or use your design work for anything other than showing it to you and running the features you ask for. Your work stays in your account until you delete it in the app or ask us to remove it. It is not removed automatically when a membership ends.

Room Scanning Application

Our room scanning application uses the camera and LiDAR sensor on a supported iPhone or iPad to measure a room. Because this app works differently from our other Services, we describe it separately here.

No Account, and No Personal Information

The scanning app does not ask you to create an account or sign in. There is no name, no email address, and no password. To use it, you enter a six-digit code given to you by the designer who asked you to scan the space. That code is the only credential, and it grants permission to send scans to that designer's project and nothing else. The app does not collect analytics, advertising identifiers, or device identifiers, and it does not track you across apps or websites.

We Do Not Store Photographs or Video

The app needs camera access in order to scan, because the camera and LiDAR sensor work together to measure the room. However, the camera feed is processed on your device by Apple's RoomPlan framework and is not recorded. No photographs, video, or images of your home are stored on your device or transmitted to us. What leaves your device is a set of measurements: the size and position of walls, doors, windows, and detected built-ins.

What Happens to a Scan

When you complete a scan, its measurements are sent to the designer whose code you entered, so they can produce a floor plan and design your space. We store the scan on our behalf and theirs so they can retrieve it. Scans are not sold, shared with advertisers, or used to build a profile of you.

Scans Made for a Design Firm

If you received a scanning code from a design firm other than Resendiz Enterprises, that firm decides why the scan is collected and how it is used. We store and process it on their instructions. Requests to access or delete such a scan should be directed to that firm, though you may also contact us and we will assist.

Deleting a Scan

You may ask the designer who sent you the code to delete your scan, or contact us directly using the details at the end of this policy. Deleting a scan removes its measurements from our systems.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Verify your identity and membership status
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze usage patterns to improve our Services
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Protect the rights and safety of our users and third parties
• Comply with legal obligations

How We Share Your Information

We do not sell, share, or transfer your personal information to third parties for their own marketing purposes. We do not share your consent or contact information with affiliates or unrelated third parties. We may share your information only in the following limited circumstances:

With Service Providers

We share information with third-party vendors who provide services on our behalf, such as payment processing, email delivery, hosting, analytics, and AI image and 3D model generation. When you use a generation feature, the image or sheet you submit is sent to the provider that runs that model and used only to produce your result. These providers are obligated to protect your information.

With Community Members

If you participate in our community, information you post publicly may be viewed by other members.

For Legal Reasons

We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of ourselves, our users, or others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share information with your consent or at your direction.

SMS and Text Messaging

When you provide your phone number through our forms, you agree to receive text messages from Patrick Resendiz about your inquiry, your project, and related customer care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help.

We do not sell or share your phone number, SMS opt-in, or consent information with any third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with anyone. We share your number only with the messaging providers that deliver these texts on our behalf, and only to send the messages you asked for.

Mobile carriers are not liable for delayed or undelivered messages.

Third-Party Services

Our Services may integrate with or link to third-party platforms and services. These third parties have their own privacy policies, and we encourage you to review them:

• Circle (community platform): https://circle.so/privacy
• Canva (design platform): https://www.canva.com/policies/privacy-policy/
• Stripe (payments): https://stripe.com/privacy
• Fathom Analytics (privacy-focused, cookieless website analytics): https://usefathom.com/legal/privacy
• Supabase (database, authentication, and file storage): https://supabase.com/privacy
• Netlify (website and application hosting): https://www.netlify.com/privacy/
• Fillout (form intake and response storage): https://www.fillout.com/privacy
• Cloudflare Turnstile (bot protection on forms): https://www.cloudflare.com/en-gb/turnstile-privacy-policy/
• Cloudinary (image and media storage and delivery): https://cloudinary.com/privacy
• Resend (login codes and transactional email): https://resend.com/legal/privacy-policy
• Fal.ai (AI rendering, image generation, and 3D model generation): https://fal.ai/legal/privacy-policy

We are not responsible for the privacy practices of third-party services.

Connected Accounts

Some features let you connect your own account on a third-party service, such as Canva, to our Services. When you connect an account, we receive and store the credentials needed to act on your behalf, such as secure access tokens and your basic profile identifier. We store these credentials on our servers, use them only to perform the actions you request, such as creating a design in your Canva account, and never use them for any other purpose. You can disconnect a connected account at any time from within our Services or by revoking access from the third-party service. When you disconnect, we delete the stored credentials.

When you use a feature that sends your work to a connected service, we create a file of that work, such as a PDF of your sheet, and share it only with the service you chose. That file is stored privately and stays in your account as an export you can download again.

Bot Protection

This site uses Cloudflare Turnstile to block automated spam on our forms. Turnstile checks limited browser signals to tell humans from bots. It runs invisibly in the background and does not show challenges or puzzles to visitors. You can read how Cloudflare handles this data in their Turnstile Privacy Addendum: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your information by contacting us.

Credentials for a connected account are deleted when you disconnect that account. Files we create to send your work to a connected service stay in your account as exports until you ask us to remove them.

Room scans are retained for as long as the designer needs them to complete the project, and are deleted on request from you or from the designer who collected them.

Your Rights and Choices

Access and Update

You may access and update your account information through your account settings or by contacting us.

Deletion

You may request deletion of your personal information by contacting us at patrick@patrickresendiz.com. We act on deletion requests within 30 days.

Marketing Communications

You may opt out of promotional emails by following the unsubscribe instructions in those messages. You will continue to receive transactional communications.

Cookies

You can control cookies through your browser settings. Disabling cookies may affect functionality of our Services.

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights including:

• Right to know what personal information we collect and how it is used
• Right to delete your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at patrick@patrickresendiz.com.

EU/EEA Residents (GDPR)

If you are located in the EU/EEA, you have rights including access, rectification, erasure, restriction, portability, and objection. To exercise these rights, contact us at patrick@patrickresendiz.com.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

International Data Transfers

Our Services are hosted in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.